After taking home a Bronze Stevie Award for Customer Service Success in 2017, Standard For Success was named a Finalist today in the Customer Service Department of the Year – Public Services & Education category and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.
The awards are presented by the Stevie Awards, which organizes several of the world’s leading busines
s awards shows including the prestigious International Business Awards® and the Stevie Awards for Great Employers.
The final results will be announced during a gala banquet on Friday, February 23 at Caesars Palace in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations are expected to attend.
More than 2,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Finalists were determined by the average scores of more than 150 professionals worldwide, in seven specialized judging committees.
“The employee evaluation software industry is both highly competitive and rapidly changing. Other companies are being acquired as those in the field strive to meet the needs of school districts. SFS, however, has been able to thrive in this environment. We’ve maintained a 100% customer retention rate since 2015, often acquiring competitors’ clients because of the high level of customer service we offer,” states SFS CEO, Todd Whitlock. Whitlock further comments, “This award is a reflection of the hard work and dedication of SFS employees, who deserve congratulations and recognition for qualifying for this honor.”
“The 2018 judges were so impressed with the wide range of achievements detailed in the Finalist nominations,” said Michael Gallagher, president and founder of the Stevie Awards. “We look forward to announcing the Gold, Silver and Bronze Stevie placements in Las Vegas next month.”
SFS CTO Alan Degener explains “Superior customer service is a core value at Standard For Success. We continue to support our clients through best practices and will go above and beyond to exceed their employee evaluation software needs. Our dedicated team of support staff and trainers truly understand the pain points and “eduspeak” of our customers. I am proud of their ability to solve the problems of our clients and deliver an exceptional user experience.”
Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales.
Standard For SFS has also been included in voting for the 2018 People’s Choice Stevie Awards for Favorite Customer Service.
We need your vote to win! To cast your vote for SFS as many days or as you can.
Standard For Success is quickly becoming the performance evaluation tool of choice for educators in school districts across the country, as we are now present in 185 school districts in 14 states, which is a 30% increase in client acquisition. Throughout this growth process, we have maintained our customer service response time of 24 minutes. Our clients include the largest school corporation in Indiana (Indianapolis Public Schools), and four of the six largest in the state.
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors and supporters of the 12th annual Stevie Awards for Sales & Customer Service include HCL Financial Services, Sales Partnerships, Inc. and ValueSelling Associates, Inc.