The History of Performance Reviews and the Future of Employee Evaluations
For years, employees have always grimaced at the thought of yearly performance reviews. We are judged for a year’s worth of work in a one-hour sitting, where we receive feedback based on what was documented or remembered by our manager. Seems kind of archaic, right? Well, that’s because it sort of is.
- It wasn’t until the 1900s that employers started making the correlation between worker satisfaction and greater work productivity.
- In the 1920s, Elton Mayo, the Father of Human Resources, measured the relationship between productivity and the work environment. As a result of the Great Depression, pensions, labor standards and minimum wages were instituted.
- Mayo’s work helped change the treatment of employees in the 1940s, where managers started acting more like leaders instead of taskmasters.
- The government chimed in about worker satisfaction in the 1950s with the Performance Rating Act (Outstanding, Satisfactory and Unsatisfactory) and the Incentive Awards Act, where government employees could be rewards for good work with cash and recognition.
- Pay for performance was introduced in the 1960s, but personable managers continued to evolve.
- The term “performance management” was coined by Aubrey Daniels in the 1970s.
- The 1980s brought about MBO, or management by objectives.
- In the 1990s, a Society for Human Resource Management survey shows that only 5% of companies were very satisfied with their performance review process.
- Finally, in the 2000s, performance management came online, which created its own set of problems.
For more details, view the infographic below.
The reality is that today’s workplace is changing and performance reviews won’t keep up or be effective. Many companies allow employees to work remotely, and more employees want weekly or even daily feedback so that they can hone their skills. Performance reviews won’t allow for this, and they aren’t working, according to employees:
- Professor Samuel Culbert published “Get Rid of the Performance Review” in 2008, where he claims, “Performance reviews destroy morale, kill teamwork, and hurt the bottom line.”
- According to Reuters, “4 out of 5 U.S. workers are dissatisfied with their job performance reviews and would like to see them better reflect their work.”
Instead of keeping the annual performance review, think about the viability of creating a yearlong, effective employee evaluation program that allows managers, employees and peers to provide constructive feedback on regular basis. An effective employee evaluation program lets you invest in your employees so that you can build loyalty, drive efficiency and create opportunities for improvement.
The foundation for creating an effective employee evaluation program is investing in a viable employee evaluation software solution. At Standard For Success, we are dedicated to streamlining employee evaluations in order to drive improvement and organizational efficiency. Our software collects data in a meaningful way, which allows organizations to collect data that will drive results. Over the past three years, we’ve been able to maintain an excellent client retention rate due to our superior customer service.
Interested in revamping your employee evaluations? Request a free trial of Standard For Success today: